Status: Impaired or Imported Updated September 09, 2022 23:07 More new credentials needed impaired imported connection status impaired connection status imported If you have not entered credentials or only entered partial credentials needed to connect the accounts, you will get a connection status message of IMPAIRED or IMPORTED. Before we can start updating your data, you will need to enter your username and password for your financial institution. Resolution steps: Enter your credentials and complete any MFA prompts. If the problem persists, submit a support request. Was this article helpful?