Status: Impaired or Imported Updated September 09, 2022 23:07 If you have not entered credentials or only entered partial credentials needed to connect the accounts, you will get a connection status message of IMPAIRED or IMPORTED. Before we can start updating your data, you will need to enter your username and password for your financial institution. Resolution steps: Enter your credentials and complete any MFA prompts. If the problem persists, submit a support request. Was this article helpful? 1 out of 1 found this helpful Yes No