Security and Privacy in our Experiences Products

  • Updated

Your users' data is safe inside MX's personal financial management (PFM) tools. Because PFM is embedded inside online banking, access is protected by banking-level encryption, just like an online banking account. In addition, PFM and the Mobile Banking application use their own additional layer of security when transmitting data.

When users add all of their accounts to PFM, they can monitor them in one place, and are much more likely to catch potential fraudulent transactions — that’s a security bonus.

  • No. Financial information is never sold to third parties.
  • No one at a user's financial institution has the ability to access user's information in PFM. The MX Support Team (who powers the tools) may view an account, for the purposes of providing support. No one has access to a user's account credentials.

    * User data may be aggregated for trends analysis and target marketing, but no one at a financial institution can look for a specific individual’s account, or at any individual’s complete account information.

    ** Some financial institutions may allow account impersonation for the purpose of providing support.
  • We’re committed to keeping your user's information secure, and as such we implement privacy standards to guard against identity theft and unauthorized access to user's information. We also regularly monitor and reevaluate our privacy and security policies and adapt them as necessary to deal with new conditions.

    We use industry-accepted standards, protocols and precautions to protect personally identifiable information from loss, misuse, unauthorized access or disclosure, alteration or destruction. We maintain physical, electronic and procedural safeguards for personally identifiable information, including using firewall barriers, encryption techniques, authentication procedures, SSL (secure socket layer) encryption, and physical safeguards. In addition, we do not sell any personally identifiable information.

    We will post changes to the policy in the PFM tool so that users will always know what information we gather, how we might use that information, and when we will disclose that information to third parties, if at all. We may also inform users of any changes to this policy by a prominent notice within the services or by email. In addition, and at our discretion, in the event of an update or material change, users may be required to agree to the new privacy policy as a condition precedent to your continued use of the services.

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