Deposits - Mobile

  • Updated

We may live in an electronic world, but every once in a while, we all end up with a paper check. Fortunately, with this app, putting money into your account is as easy as taking a photo.

To deposit a check:

  1. From the Dashboard, scroll until you find the Deposits card, then tap it.

    You’ll see a list of deposits you’ve made using the app, grouped by date. Pending deposits will be listed first, italicized and grayed out.

  2. Tap Deposit Check.

  3. Enter the exact amount on the check, then tap Enter.

  4. Tap the account you’d like to deposit the money to.

    Note: Your phone will switch to landscape orientation. You need to take a clear, readable picture of the check to avoid errors. It’s best to put the check on a flat, non-reflective surface in a room with good lighting.

  5. To use autocapture, skip to the next step. To capture manually, align the check inside the box and tap the blue camera button on the right side.
    If there isn’t enough light, tap the flash button on the top right to turn on your camera’s light.

  6. To let the app take the picture for you, tap the toggle switch labeled Auto Capture at the top of the screen. 
    An opaque image of a generic check will appear. Line up your check and the image on the screen. The app will take the picture when they’re aligned.

  7. After the image is captured, you’ll be asked if the image is readable. Tap Use if it looks good and you can read the text. Tap Retake if you need a better image.

  8. Repeat these steps to take a picture of the back of the check.

  9. You’ll be shown a summary of the information you provided, a warning message if there are any problems with the check image (in which case, you should retake the pictures), and a message explaining that a hold will be placed on your deposit.

  10. Use the slider at the bottom of the screen to submit your transfer. It will take a moment to process, and a message will appear to tell you if the transfer is successful or if there is a problem.

 

Disclaimer: The functionality of this software varies depending on which financial institution you use. Not all content in this help center will apply to your experience.

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