Supported Devices and Operating Systems Updated January 03, 2023 19:23 Our mobile app is supported on many devices and platforms. Our current support standards are: Android: devices running Lollipop (5.0) and newer (As of Helios 2.59.0, due to 64 bit standards and Android API 21) iOS: devices running iOS 13 or newer as of Feb 1, 2023 Up until that date, we support iOS 11 and newer (due to 64 bit standards, and Live Person in-app messenger) iPad: iPadOS devices running 13.1 or newer (As of Helios 2.59.0) MXmobile is supported per operating system (OS), not device. Hardware is unmanageably diverse, and some devices are capable of running either OSes that are or aren't compatible with MXmobile. Unsupported Devices and Operating Systems Windows - All support for Windows builds has been deprecated Windows Mobile - All support for Windows Mobile has been deprecated Was this article helpful? 1 out of 2 found this helpful Yes No