The Overview Dashboard provides a high level view of client adoption and activity. Here you will find 7 simple charts to give you a quick glance into your solution’s performance.
- In Analytics Suite, select Overview in the navigation menu on the left.
- The following charts are displayed on this page:
Adoption last 90 days
- User internal guid
- User external guid
- User analytics session date
- When the user was first created
- And which platform the user accessed, web or mobile.
Active user count over time
The Active User Count over time graph shows you the total number of users and the active number of users. If you can’t see any of the bars in the graph, use the mouse to click and drag on the area you want to zoom in. This chart was built to help with answering billing questions, so our billing should closely align to what you see on the chart.
An active user is defined as someone who has at least one visit to one of MX’s MoneyMap, MXinsights, or Helios products during the time frame indicated. Total users are counted as all Online Banking users.
Adoption over time
The Adoption over time chart shows you the percentage of your online banking users that are using MX products month by month. It is calculated as Total MX Product Users divided by Total Online Banking Users.
Active users by month
The Active Users by Month chart shows the total distinct active user counts across MX’s MoneyMap, Helios, and MXinsights products.
An active user is defined as someone who has at least one visit to your desktop or mobile product during the time frame indicated.
Total users by month
The total users by month chart shows you the number of total users month by month.
Users with external accounts
Total accounts by month
At the bottom of the page, you’ll find links to helpful resources as well as your MX Client Success consultant’s contact information.